How it Works
Step 1: Request Appointment
Request to book an appointment for the types of services you need. Our Virtual Care Team will respond to you for a booking time.
Step 2: Get an Appointment Time
Our Virtual Care Team will ensure that you are scheduled for an appointment within a few days. We will send you a communication based on your preferred method (phone call or email).
Step 3: Online Visit With Our Clinician
Your appointment will take place online in a secure HIPAA compliant meeting room for confidentiality.
Frequently Asked Questions
Do I Need a Referral for Your Services?
Good news — most of our services don’t require a referral! For services that do, our team is here to help make the process simple and ensure you get access to the care you need without any added stress.
Can Anyone Use Your Services?
Yes! Our services are available to all Canadians. Whether you’re a veteran, first responder, frontline worker, or simply someone looking for personalized, integrative care, Spartan Wellness is here to support your health and well-being through our virtual care platform.
Do You Accept Insurance?
Yes, we accept insurance and offer direct billing for many providers. Our team will help verify your coverage and handle the billing process whenever possible, making it easier for you to focus on your care.
What if I Don't Have Insurance?
As a Veteran, How Do I Know if I Have Coverage?
If you’re a Veteran, your coverage is typically managed through Veterans Affairs Canada (VAC) and administered by Medavie Blue Cross. You can check your eligibility and coverage details by logging into your Medavie Blue Cross portal or by contacting Medavie Blue Cross directly at 1-888-261-4033.
What Patient Education Services and Resources Does Spartan Wellness Offer?
Our member’s area offers a plethora of educative resources, including articles, videos, interactive tools, and expert-led sessions—all tailored to help you enhance your health and wellness journey.
With access to these valuable resources, you can learn from experts, track your progress, and connect with a supportive community. Join the Member’s Area for FREE today!
What are Special Authorization Letters For Veterans?
Special Authorization Letters are required by Veterans Affairs Canada (VAC) when a veteran needs coverage beyond the standard approved daily limit for certain therapies. These letters must be completed by a qualified specialist and include a clinical rationale supporting the increased dosage or extended treatment plan.
At Spartan Wellness, we assist veterans by coordinating assessments, preparing the required documentation, and submitting the Special Authorization Letter on your behalf. Our team is here to ensure you receive the support and care you’re entitled to—without added stress.
Do You Have a Waitlist For Your Offered Services? If so, How Long is The Wait?
We are committed to providing prompt and efficient care to all individuals across Canada. While most services are available without delay, some may be waitlisted depending on your province. Our team is working diligently to accommodate everyone as quickly as possible.
Your well-being is our top priority, and we are dedicated to delivering care that meets and exceeds your expectations.
Spartan Wellness Employee Assistance Program
Support Your Team with Real Care That Makes a Difference
Our Employee Assistance Program gives organizations a powerful way to support their team’s mental, physical, and emotional well-being. Employees gain access to Spartan Wellness services—from mental health support to nutrition, dieticians and virtual care—anywhere in Canada.
Ongoing Support
Once a personalized care plan is established, we provide ongoing support throughout your journey. This includes:
- Regular check-ins to monitor progress and adjust the treatment as needed.
- Continuous education is available on how to maintain your health and prevent future issues.
Get started!
Whether you’re looking for support with mental wellness, nutrition, or personalized medical care, our expert team is ready to help—virtually, and on your schedule.
Your path to better health starts here.