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Terms and Conditions

Effective Date: April 10, 2025

Welcome to the Spartan Wellness website. These Terms and Conditions (“Terms”) govern your use of our website located at https://spartanwellness.ca (the “Site”) and all services, content, and features provided by Spartan Wellness, a virtual healthcare organization based in Canada. By accessing or using this Site, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

  1. About Spartan Wellness

Spartan Wellness is a fully virtual Canadian healthcare provider supporting Veterans, RCMP, first responders, and all Canadians. Our services include cannabinoid therapy, psychosocial support, dietitian and naturopathic care, and transitional medicine for those without a family doctor.

  1. Use of the Website

You agree to use this Site for lawful purposes only. You must not:

  • Violate any applicable laws or regulations
  • Use the Site to transmit harmful or malicious content
  • Attempt to gain unauthorized access to any portion of the Site or its systems
  1. Medical Disclaimer

The content provided on this Site is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
Never disregard or delay medical advice based on information from this Site.

  1. Virtual Services

Our services are provided virtually and may be subject to eligibility criteria, licensing limitations (provincial scope), and regulatory requirements. By booking an appointment, you agree to:

  • Provide accurate personal and medical information
  • Use the service responsibly and respectfully
  • Follow the recommendations and care plans provided by our professionals
  1. Privacy and Confidentiality

Your privacy is very important to us. All personal health information is handled in compliance with PIPEDA, Law 25 (Quebec), and other applicable privacy laws. For more information, please review our Privacy Policy.

  1. Intellectual Property

All content on this Site, including text, graphics, logos, videos, documents and images, is the property of Spartan Wellness and is protected by Canadian and international copyright laws.
You may not copy, reproduce, or distribute any material without prior written consent.

  1. Third-Party Links

Our Site may contain links to third-party websites. Spartan Wellness is not responsible for the content, privacy policies, or practices of any third-party sites.

  1. Appointment & Billing Policies

By scheduling appointments, you agree to our booking and cancellation policies. Missed appointments or late cancellations may be subject to fees. Specific services (e.g., compound creams, dietitian plans, psychosocial counseling) may involve additional billing procedures, especially for clients accessing funding through Medavie Blue Cross or Veterans Affairs Canada.

  1. Limitation of Liability

Spartan Wellness shall not be liable for any damages arising from your use of the Site or services, including but not limited to direct, indirect, incidental, or consequential damages.

  1. Modifications to Terms

We may update these Terms at any time. Continued use of the Site constitutes your acceptance of any changes. Please review these Terms regularly.

  1. Contact Us

If you have any questions about these Terms or require further clarification, please contact us at:

Spartan Wellness
1000 Innovation Drive, Suite 500
Kanata, ON, K2K 3E7
📧 info@spartanwellness.ca
📞 +1(833) 485-7826

Qui considérons-nous comme un premier intervenant?

Les premiers intervenants sont des professionnels formés pour réagir immédiatement aux situations d’urgence. Il s’agit notamment des ambulanciers paramédicaux, des pompiers, des policiers et des répartiteurs d’urgence qui interviennent en première ligne dans les situations de crise.

Qui considérons-nous comme un travailleur de première ligne?

Les travailleurs de première ligne sont des personnes qui fournissent des services directs et pratiques dans des environnements à haut risque ou critiques, notamment les infirmières, les médecins, les préposés aux services de soutien à la personne (PSSP), les agents correctionnels, les équipes de recherche et de sauvetage et le personnel SAR de la Garde côtière.

Qui considérons-nous comme un travailleur essentiel?

Les travailleurs essentiels contribuent au maintien des services essentiels, mais ne fournissent pas nécessairement des soins directs. Il s’agit notamment des équipes d’urgence, du personnel syndiqué des services essentiels et des personnes qui participent aux opérations vitales de recherche ou d’urgence.

Who We Consider a First Responder

First Responders are professionals trained to respond immediately to emergencies. This includes paramedics, firefighters, police officers, and emergency dispatchers who serve on the front lines of crisis situations.

Who We Consider a Frontline Worker​

Frontline Workers are individuals who provide direct, hands-on services in high-risk or critical environments — including nurses, physicians, personal support workers (PSWs), corrections officers, search and rescue teams, and Coast Guard SAR personnel.

Who We Consider an Essential Worker

Essential Workers help maintain critical services but may not provide direct care. This includes emergency crew workers, unionized essential service staff, and those supporting vital search or emergency operations.